Stress-free admin support for independent family therapists
Therapist's Assistant
We handle your phones, scheduling, confirmations, and new patient onboarding, so you can focus on the people in front of you.
Who I help
- Solo LMFT, LCSW, LPC, ETC.
- Growing Group Practices
- Therapists adding new associates
- Established Small Groups
What I take off your plate
Phone & Voicemals
We monitor your practice phone, email and voicemail. Respond to routine questions, and organize messages that need your attention. Clients feel heard and responded to while you're not tied to your inbox or phone between session.
Scheduling & Rescheduling
We manage your schedule so you don't have to. I handle booking, rescheduling, and protecting your preferred session times and breaks, so your day flows smoothly and you can move from client to client without juggling calendars.
Appointment Confirmations & Reminders
We send clear, timely reminders using your existing systems and policies. This helps reduce no shows and last minute cancelations, keeping your schedule more stable and freeing your energy for the clients who are actually in front of you.
New Patient Onboarding
From first contact to first session, we walk new clients through the intake process. I share and collet forms, answer basic logistical questions, and ensure everything is completed before their scheduled session, so you can start clinical work instead of chasing paperwork.
Insurance Claims and Follow-Up
We submit claims, track their status, and follow-up on denials or delays. By keeping the claims pipeline moving. I help reduce administrative backlogs and keep your revenue from getting stuck in paperwork.
Insurance Verification
We gather insurance information from clients and verify basic coverage details when possible before their first appointment. This helps set realistic expectations about benefits and costs, reducing surprises and allowing you to stay focused on treatment instead o insurance confusion.
Documentation Support and Forms
We organize non-clinical documents, update practice forms, and ensure clients receive the right paperwork at the right time. This keeps your practice compliant and organized without you spending extra time on formatting and file management.
Staff and Therapist Support
(For Small Groups)
If you work with other therapists or staff, I help by training them. Helping them follow your office procedures by sharing clear instructions, templates, and reminders. This keeps everyone on the same page and reduce
Reporting and Practice Snapshots
We prepare simple, easy -to-read summaries- such as no-show rates, cancellations, and basic revenue trends-so you can see how your practice is doing at a glance. This gives you useful information for decisions without requiring extra admin time.
Client Communication Support
We provide warm, professional communication for routine matters-scheduling, directions, basic policy questions-within the boundaries you set. Client experience a responsive, organized practice, and you can reserve your time and attention for clinical conversations.
Consulting for New Practices
We help new therapists set up the "back office" of their practice so it feel organized from day one. Together we design simple systems for practice so you can start srring clients with clear procedures and less trail-and -error.
Improving Existing Practices
We review your current workflows-phones, scheduling, billing, documentation flow, and client communication-to spot bottlenecks and gaps. Then I recommend practical changes and implement small, sustainable improvements that reduce admin stress and free up more time for client care.
Why Therapist trust me
I bring over 10 years of hands-on experience in mental health administration and office management, supporting both group practices and independent clinicians. I worked with a multi-location organization spanning six offices and more than 80 therapists, where I helped establish and scale a teletherapy department to expand access to care. I also served as a therapist liaison for another practice, directly supporting 25 clinicians with day-to-day operations and communication. Throughout my career, I’ve helped numerous therapists open their own independent practices—guiding them through setup, systems, and workflows—so they could step away from large organizations and gain the freedom and flexibility of working for themselves.
Confidential, Secure, and Professional Support
Your clients trust you deeply personal information.
We treat that responsibility with the same level of care.
Therapist’s Assistant operates with HIPAA aware administrative processes designed specifically for therapy practices. From call handling to intake coordination, every workflow is structured to protect confidentiality and reduce compliance risk.
What This Means for Your Practice:
- HIPAA-aware intake procedures
- Secure communication tools
- Confidentiality agreements for all team members
- Clear professional boundaries (no clinical advice)
- Structured data protection protocol
We collect only what is necessary, use secure systems, and follow documented privacy standards at every step.
Your license, your reputation, and your clients’ privacy matter.
Our systems are built to protect all three.
QUESTIONS?
HIPPA conscious communication, reinforcing that PHI should only go into secure forms.